Privacy Policy

Daiecharm Decor (referred to as "we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, and manage your personal information in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

What Personal Information Do We Collect?

We collect personal information that is reasonably necessary for us to carry out our business functions. The types of personal information we collect from you include:

For clients: Your full name, email address, phone number, and any details you provide about your property or project.
For job applicants: Your full name, email address, phone number, and any details you include in your CV or resume.
For website visitors: Your IP address, location data, and other information related to your use of our website.

How Do We Collect Your Information?

We collect personal information directly from you when you:

Fill out a contact form or inquiry form on our website.
Submit a job application or CV via our website.
Contact us by email or phone.

Why Do We Collect, Hold, and Use Your Information?

We collect your personal information for the sole purpose of conducting our business and to communicate with you. Specifically, we use your information to:

Respond to your inquiries and provide you with a quote or information about our services.
Communicate with you regarding your house staging project.
Process and evaluate your job application.
Contact you for business purposes only.

We do not use your personal information for any other purpose unless we have your consent or are required to do so by law.

Disclosure of Your Information

We do not disclose your personal information to any third parties unless it is required to provide our services to you or as required by law. For example, we may share your information with our internal team members to manage your project. We will never sell or rent your personal information to any third party.

Security of Your Personal Information

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. We use a secure, password-protected online system to store your information.

Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask for it to be corrected if you believe it is inaccurate. To do so, please contact us using the details below. We will respond to your request within a reasonable time.

Making a Complaint

If you believe we have breached the Australian Privacy Principles, you can make a complaint by contacting us. We will take your complaint seriously and respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).